FAQ

Here you will find Customer Questions and Answers:

Question: I don't receive any Emails or an Conformation of my order, whats happen?

Answer: Please check your Spam-Filter. It can happen that the Emails filmfiguren.de will automatically oput in the Spam-Filter of your Email-Provider like Web.de. Normally you will receive an answer in a few hours(Expections: Holiday, Weekend, over Night), Conformations of orders will send directly from the Shop-System after the order come in!

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